sp0rty's Privacy Policy — Your Information Is Safe With Us

Introduction and Applicability

sp0rty ("we", "us", "platform") is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") describes how sp0rty collects, uses, stores, and discloses your personal information.

By registering an account on our website sp0rty.lat, you are agreeing to this Privacy Policy. If you do not agree with any terms of this Policy, please refrain from using our platform.

This Policy may be updated from time to time. For any significant changes, we will send a notification to your registered email or clearly announce it on the website.

What Information We Collect

sp0rty collects various types of information, detailed below:

2.1 Information You Provide Directly

Information you provide during account registration, verification, and use of the platform:

• Full name and date of birth
• Email address and mobile number
• National ID (NID) or passport number (for identity verification)
• Current address
• Payment method details (e.g., bKash, Nagad, Rocket account numbers)
• Information provided when contacting us via live chat or email

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identifier
• Browser type, operating system, and device model
• Website browsing history and page visit information
• Login time and date, session duration
• Information collected through cookies and similar tracking technologies
• Betting and gaming activity logs

2.3 Information Received From Third Parties

For the purposes of identity verification and fraud prevention, we may also receive certain information from trusted third parties, such as payment processors.

Purposes of Using Information

sp0rty uses your information for the following legitimate purposes:

3.1 Service Operations

• Creating, managing, and securing your account
• Processing deposits, withdrawals, and other financial transactions
• Providing bonuses, cashback, and VIP rewards
• Running gaming and betting services without interruption
• Providing 24/7 customer support

3.2 Legal and Regulatory Compliance

• Completing the identity verification (KYC) process
• Complying with anti-money laundering (AML) rules
• Implementing responsible gaming policies
• Ensuring age verification (21 years of age or older)

3.3 Communication and Improvement

• Sending important notifications related to the platform
• Resolving technical issues and improving service quality
• Analyzing and improving the user experience
• Fraud detection and prevention

Cookies and Tracking Technologies

sp0rty uses cookies and similar technologies to ensure the functionality of the platform and to improve the user experience.

4.1 Essential Cookies

These cookies are necessary for the basic operation of the platform, such as session management and security verification. Without them, the platform will not function properly.

4.2 Functionality Cookies

These cookies remember your preferences, such as language settings and login information, so you do not have to re-enter them each time.

4.3 Analytics Cookies

We use these cookies to analyze platform performance and improve the overall quality of our service. These cookies are not used to personally identify individuals.

Disclosure of Information and Sharing With Third Parties

sp0rty never sells your personal information. However, information may be shared in a limited way in the following circumstances:

5.1 Service Providers

Limited information may be shared with trusted third-party organizations required to operate our platform, such as payment processors (related to bKash, Nagad, Rocket, and bank transfers), technology infrastructure providers, and game providers. These organizations use the information solely for the purpose of providing specified services and operate under strict confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose information in response to a court order, investigation by a law enforcement agency, or a lawful request from a regulatory authority.

5.3 Security Protection

Information may be shared with relevant authorities for the purpose of detecting and preventing fraud, money laundering, or other unlawful activities.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of part of the business, user information may be transferred. You will be notified in advance in such circumstances.

Data Security Measures

sp0rty uses industry-standard security technologies and practices to protect your personal information.

6.1 Technical Safeguards

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption
• Secure Servers: Your information is stored in a secure and controlled server environment
• Regular Security Testing: Our systems are verified through regular security audits
• Two-Factor Authentication: An additional security layer is available to protect your account

6.2 Administrative Safeguards

• Only authorized personnel can access personal information
• All staff are trained on privacy and data protection
• All instances of data access are logged and monitored

Data Retention Period

sp0rty retains your personal information only for as long as necessary:

• Information is retained for the entire period your account remains active.
• Even after an account is closed, certain information may need to be retained for a further period due to legal and regulatory obligations.
• Records of financial transactions may be retained for an extended period in accordance with legal requirements.
• When information is no longer needed, it is securely deleted or safely disposed of.

Your Rights

As a user of sp0rty, you have the following rights over your personal information:

8.1 Right to Access Information

You may contact us at any time to find out what information we hold about you and how it is being used.

8.2 Right to Correct Information

If any of your information is inaccurate or incomplete, you can contact us to have it corrected.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may be essential to retain due to legal obligations.

8.4 Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted.

8.5 Right to Withdraw Marketing Communications

You may request at any time to stop receiving promotional emails and notifications. This will not stop necessary communications related to the management of your account.

To exercise any of the above rights, contact us at [email protected].

Privacy of Minors

sp0rty is for individuals aged 21 or older only. We do not knowingly collect personal information from any minor. An age verification process is followed at the time of account registration.

If we are informed that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.

International Data Transfers

Your information may be transferred to countries outside Bangladesh for the operation of our services. In such cases, it is ensured that adequate data protection measures are in place in the recipient country or organization.

Applicable data protection standards are always maintained in data transfers, and third parties are contractually bound to follow the same standards.

Notice Regarding External Links

The sp0rty platform may contain links to third-party websites. sp0rty is not responsible for the privacy policies of these external sites. We advise you to read the privacy policy of any third-party site before using it.

Policy Changes

sp0rty may periodically update this Privacy Policy in response to business needs, legal changes, or technological developments.

For any significant changes:

• A clear notice will be provided on the website
• A notification will be sent to your registered email address
• The "Effective Date" at the top of the page will be updated

Continued use of the platform after changes will be considered as your agreement to the updated Policy.